Electronic Delivery Policy

Roavon Private Limited

Instant Digital Delivery

Electronic Ticket & Service Delivery Policy

How travel reservations, confirmed E-Tickets, and GST Tax Invoices are instantly delivered to you by Roavon Private Limited.

Instant Email Dispatch

PDF E-Ticket & GST Tax Invoice sent to your registered email immediately.

WhatsApp & SMS

Instant confirmation message with direct PNR link and travel summary.

In-App Download

Download your voucher and boarding pass anytime under "My Bookings".

< 60 Seconds

Automated issuance happens immediately upon payment confirmation.

1. Nature of Deliverables & No Physical Shipping

Roavon Private Limited operates as a technology travel booking aggregator. All services and products sold on our platform—including Flight Tickets, Bus Seats, Hotel Vouchers, and Travel Passes—are 100% digital deliverables (Electronic Tickets / E-Vouchers).

There are no physical shipments or courier deliveries involved in any transaction.

2. Delivery Timelines & Processing

Instant Issuance: Once the payment gateway completes authorization of your transaction, our backend servers immediately generate the official PNR and ticket confirmation within 30 to 60 seconds.

Verification & Delivery: The generated digital ticket is automatically dispatched to the email address and mobile number provided during passenger details entry.

Cost of Electronic Delivery: Electronic ticket delivery is completely FREE of charge.

3. Troubleshooting Non-Receipt of Digital Tickets

If you have completed your payment but have not received your confirmation email within 5 minutes:

  • Check your email's Spam / Junk / Promotions folder.
  • Visit the "My Bookings" tab on Roavon to view and download your active ticket PDF.
  • If the booking status appears pending, your payment is under automated reconciliation and will finalize shortly.
  • Contact our 24/7 priority support at [email protected] with your payment transaction ID.